Hotel Property Management System. The current aging property system was run on-premise — requiring in-field visits for maintenance. Additionally, its dated interface acted as a burden to new staff onboarding, day-to-day operations and the customer experience. The client looked to re-platform the property system in order to reduce the costs of upkeep. Fjord was brought on to develop a product strategy, roadmap and solution architecture for the new platform based on hotel staff and guest needs. I served as the I served as the design lead, responsible for activities and outputs across, discovery, co-creation and alignment and solution development.
Basic Housekeeping Case Study
4 Tips to Improve Housekeeping Operations
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Front Office And Housekeeping Case Study
I consider housekeeping to be the heart of hotels and it is only when something goes wrong that it is recognized — just like our hearts. The housekeeping department, in any hotel business, contributes to major amount of profit though it is considered as an ancillary service. The simple reason being, a customer demands a clean, tidy, and pleasing ambience.
Hotelogix is a Hotel Management System for small and mid-sized hospitality businesses. Because Hotelogix is web-based, it allows hospitality facilities to benefit from its complete range of services without the need to invest in additional infrastructure or in-house software. Currently, the system is used in over twenty-five countries around the world and has an expanding global network of resellers. Building our enterprise cloud services for hotels on the AWS backbone has helped us dramatically reduce our development cycle, and it gives us the flexibility to quickly scale our infrastructure resources and manage the fast changing requirements of our current high growth rate. In , HMS Infotech began developing Hotelogix using a dedicated server through a third-party cloud services provider.